PRIVACY POLICY
Pursuant to the articles 13 and 14 of EU Regulation No. 679 of 2016, each interested party has the right to be informed of the purposes and methods with which the personal data provided will be processed.
CITY TOURS CO, LTD, in compliance with its Privacy Policy, informs you of the following:
Data Controller
CITY TOURS CO, LTD
Devonshire House, 582 Honeypot Lane, Stanmore, Middlesex, HA7 1JS, United Kingdom
Contacts D.P.O. designated
Email: ceo@citytoursco.com
As a Data Controller, pursuant to art. 13 of the UK Data Protection Act 2018 (hereinafter, "UK GDPR") and art. 13 of the EU Regulation n. 2016/679 (hereinafter "GDPR"), your data will be processed in the following manner and for the purposes stated below.
Types of Data Collected
Among the Personal Data collected by this Company, either independently or through third parties, are: usage data, name, surname, telephone number, email address, data relating to payment systems, economic and financial data. The Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of third-party applications. Unless otherwise specified, all Data required by this Company are mandatory. If the User refuses to provide them, it may be impossible for this Company to provide the Service. In cases where this Company indicates some Data as optional, Users are free to refrain from providing such Data without this having any consequence on the availability or operation of the Service. Users who have doubts about which data are mandatory are encouraged to contact the Owner.
Purpose of the Processing
Your personal data is processed:
A) Without your express consent (art. 6 lett. b), e) GDPR), for the following Service Purposes:
· Conclude the contracts and/or professional assignments to the Owner and contact the User.
· Fulfill the pre-contractual, contractual, and fiscal obligations deriving from existing relationships with you.
· Fulfill obligations provided by law, regulation, EU legislation, or an order of the Authority (such as in the field of anti-money laundering).
· Exercise the rights of the Owner, for example the right to defend in court.
B) Only with your specific and distinct consent (Article 7 GDPR), for the following Marketing Purposes:
· Send you via e-mail, post and/or text message and/or telephone contacts, newsletters, commercial communications, and/or advertising material on products or services offered by the Data Controller, and conduct surveys on customer satisfaction regarding the quality of services.
· Send you via e-mail, post and/or text message and/or telephone contacts, commercial and/or promotional communications from third parties (e.g., business partners, insurance companies).
We inform you that if you are already a customer of ours, we may send you commercial communications relating to the services and products of the Data Controller similar to those you have already received, unless you object (Article 21 of the UK GDPR).
Mode and Place of Processing of the Collected Data
Treatment Modalities
The Data Controller uses appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data. All security measures are listed in the GDPR's Personal Data Protection Register. Processing is carried out using IT and/or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of this Company (administrative, commercial, marketing, legal, system administrators) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communication agencies) may also be appointed, if necessary, as Data Processors by the Owner. The updated list of Data Processors may always be requested from the Data Controller.
Without the need for express consent (pursuant to art. 6 lett. b) and c) GDPR), the Data Controller may communicate your data for the purposes referred to in (Purposes of Processing 2.A) to Supervisory Bodies (e.g., Information Commissioner's Office), Judicial Authorities, insurance companies for services of insurance services, as well as to those subjects to whom the communication is obligatory by law for the accomplishment of the said purposes. These subjects will treat the data in their capacity as independent data controllers. Your information will not be disseminated.
Legal Basis of the Processing
The Owner processes Personal Data relating to the User if one of the following conditions exists:
· The User has given consent for one or more specific purposes;
· The processing is necessary for the execution of a contract with the User and/or the execution of pre-contractual measures;
· The processing is necessary to fulfill a legal obligation to which the Owner is subject;
· The processing is necessary for the performance of a task of public interest or for the exercise of public powers vested in the Data Controller;
· The processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.
It is in any case always possible to ask the Owner to clarify the concrete legal basis of each treatment and in particular to specify if the treatment is based on the law, provided for by a contract, or necessary to conclude a contract.
Place
The Data are processed at the Data Controller's headquarters and in any other place where the parties involved in the processing are located. For more information, contact the Owner.
The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of treatment, the User can refer to the section on the details on the processing of Personal Data.
The User has the right to obtain information regarding the legal basis of the transfer of Data outside the United Kingdom or to an international organization of public international law or constituted by two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data.
If one of the transfers described above takes place, the User may refer to the respective sections of this document or request information from the Data Controller by contacting him at the details indicated at the beginning.
Period of Conservation
The Data is processed and stored for the time required for the purposes for which it was collected. Therefore:
· The Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed.
· The Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User can obtain further information on the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.
When the treatment is based on the consent of the User, the Owner may keep the Personal Data for longer until such consent is revoked. Furthermore, the Data Controller may be obliged to keep the Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the storage period, the Personal Data will be deleted. Therefore, upon expiration of this term, the right of access, cancellation, rectification, and the right to the portability of the Data can no longer be exercised.
User Rights
Users can exercise certain rights with reference to the Data processed by the Owner. In particular, the User has the right to:
As an interested party, you have the rights set forth in Article 15 GDPR and precisely the rights to:
· Obtain the indication: a) of the origin of the personal data; b) the purposes and methods of processing; c) the logic applied in the case of processing carried out with the aid of electronic instruments; d) of the identification data concerning the data controller, data processors, and the representative designated pursuant to art. 5, paragraph 2 of the GDPR; e) the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the State, managers, or appointees;
· Obtain confirmation of the existence or not of personal data concerning you, even if not yet recorded, and their communication in an intelligible form;
· Obtain: a) updating, rectification, or, when interested, integration of data; b) the deletion, transformation into anonymous form, or blocking of data processed in violation of the law, including data which does not need to be kept for the purposes for which the data was collected or subsequently processed;
· The attestation that the operations referred to in letters a) and b) have been brought to the attention, also with regard to their content, of those to whom the data have been communicated or disseminated, except in the case where such fulfillment is revealed impossible or involves the use of means manifestly disproportionate to the protected right;
· Object, in whole or in part: a) for legitimate reasons, to the processing of personal data concerning you, even if pertinent to the purpose of collection; b) to the processing of personal data concerning you for the purpose of sending advertising materials or direct sales or for carrying out market research or commercial communication, through the use of automated call systems without the intervention of an operator by e-mail and/or through traditional marketing methods by phone and/or mail.
Please note that the interested party's right of objection, set out in the previous point b), for direct marketing purposes by automated means, extends to traditional ones and that the possibility for the interested party to exercise the right of opposition also remains valid only partially. Therefore, the interested party can decide to receive only communications using traditional methods or only automated communications or none of the two types of communication.
Where applicable, it also has the rights referred to in Articles 16-21 GDPR (Right of rectification, right to be forgotten, right to limitation of processing, right to data portability, right to object), as well as the right to complain to the Information Commissioner's Office (ICO).
Details on the Right to Object
When Personal Data is processed in the public interest, in the exercise of public authority over which the Data Controller is invested or to pursue a legitimate interest of the Data Controller, Users have the right to oppose the processing for reasons connected to their particular situation.
Users are reminded that, if their Data is processed for direct marketing purposes, they may oppose the processing without giving any reason. To find out if the Data Controller is processing data for direct marketing purposes, Users can refer to the respective sections of this document.
How to Exercise Rights
To exercise User rights, Users can address a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within one month.
Further Information on Treatment
Defense in Court
The User's Personal Data may be used by the Owner in court or in the preparatory stages for its eventual establishment for the defense against abuse in the use of this Application or of the connected Services by the User. The User declares to be aware that the Owner may be required to disclose the Data by order of the public authorities.
Information Not Contained in this Policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details provided.
Changes to this Privacy Policy
The Data Controller reserves the right to make changes to this Privacy Policy at any time by informing the Users by sending a notification to the Users through one of the contact details held by the Owner. If the changes involve processing whose legal basis is consent, the Owner will collect the User consent again, if necessary.